Privacy Policy

 

 

Last updated: March 2026

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This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and submit a contact form.

 

 

1. Information We Collect

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When you submit a form to book a quote or enquiry, we collect the following personal information:

 

• Full name

• Phone number

• Email address

• Property address / site address

• Any additional information you provide in your message

 

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We collect this information so we can arrange appointments and provide accurate quotations for our services.

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2. How We Use Your Information

 

 

We use your personal information to:

 

• Contact you regarding your enquiry

• Arrange and confirm quote appointments

• Provide pricing and service information

• Follow up on your request

• Improve our services and customer experience

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We do not sell or share your personal data with third parties for marketing purposes.

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3. Cookies and Tracking

 

 

Our website uses cookies and tracking tools to improve performance and analyse website traffic.

 

We use tools such as tracking and analytics systems to understand website usage and improve our services.

 

 

4. Data Storage & Security

 

 

We store your information securely and only retain it for as long as necessary to complete your enquiry or comply with legal obligations.

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We take reasonable technical and organisational measures to protect your data from unauthorised access.

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5. Your Rights

 

 

Under UK data protection law, you have the right to:

 

• Request access to your personal data

• Request correction of incorrect information

• Request deletion of your data

• Withdraw consent at any time

 

 

To exercise your rights, please contact us using the details on our website.

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6. Contact Us

 

 

If you have any questions about this Privacy Policy, please contact us through our website enquiry form or via the contact details provided on our site.